Eligibility for a Return or Exchange:
Items purchased on sale are not eligible for a return or exchange.
Made-To-Order items are eligible for a return but not an exchange.
You have 7 days after receiving your order to request a return or exchange and must be in the same condition that you received it, unused, with tags, and in its original packaging.
When processing a refund on a returned item, the original shipping fee that was paid to send the product to you will not be refunded. There is a flat fee of $15usd for shipping which is included in all the prices.
Damaged or Defective items:
Please inspect your order upon receipt and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
To start a return or exchange please email me at:
SUPPORT@NABEE.CA
Please include your Order #, along with which item(s) you would like to return in the email.